Heritage Inn Hotel Convention Centre — Bar in Cranbrook

Reviews of Heritage Inn Hotel Convention Centre

• Samuel

  Added 2016.04.10

  - discount for pay in advance was decent. I understand why they don't offer refunds tho.
• Jose

  Added 2016.02.14

  The hotel is dated but clean. Lots of parking and easy to locate. Nice restaurant with good food. Hotel staff are pleasant and helpful. There is a microwave and mini fridge in each room.
• Steven

  Added 2015.07.04

  - 1 decent bed, one lousy bed. Really lousy.
• Xavier

  Added 2015.05.30

  - didn't find the staff particularly pleasant or friendly.
• Kevin

  Added 2015.04.18

  This was a pretty standard hotel. The staff was always helpful and friendly and had coffee ready first thing in the morning. The restaurant offered good food selections and a selection of spirits. The gym pool and hot tub we're almost always available and I found myself the only one using them. Walking distance from most things in town including food and shopping. I would stay here again.
• Jesse

  Added 2015.02.21

  - housekeeping didn't vacuum the floors at all.
• Emily

  Added 2014.09.02

  - found and killed a cockroach on my headboard, left it on the night stand for housekeeping.
• Seth

  Added 2014.05.31

  - upstairs neighbors easily heard when they walked around
• Chase

  Added 2014.02.27

  - hotel is old and needs updating. Everything is 80s, but not in a cool retro way.
• Michael

  Added 2013.12.04

  We have stayed at this hotel for years. Wonderful staff, clean rooms and they are wanting to help their guests 100%. Today I can only give 1 star. I called to inquire about pricing and the front desk was extremely rude.
• Christopher

  Added 2013.10.10

  Th inn is very nice for the price it is at. The pool is warm and clean. The staff seemed nice and was not pushing any sales. All the people stay in get the time I went were quit and minded their own business, which was nice. The complementary breakfast was nice to with good variety. The abundance of parking was also nice to have. The surrounding area is mostly clean. My only complaint was my room was facing a place where construction was taking place, but beyond it was a nice small hill side which slightly made up for the ruined view. Being an American (and not wanting to spend more money to use data in Canada) it was nice that they had free WiFi. All in all it was a memorable trip and would recommend staying at Heritage Inn Hotel if your passing through and looking for a place to stay.
• Elizabeth

  Added 2013.09.04

  - tv was tinny sounding and annoying.
• Alyssa

  Added 2013.06.04

  It was very basic and unimpressive. Inexpensive. Good hotel if you are hiding out or just prefer the staff to leave you alone. Seemed safe. No half naked screaming hookers or knife fights in the parking lot, but we wouldn't stay there again. Internet pictures look much better than the real thing.
• Jack

  Added 2013.04.29

  Stayed 3 nights.